Administrative Officer - VIP Services

Job description

Provide comprehensive administrative support to the Private Access leadership team. Manage calendars, meetings, appointments, and scheduling requirements. Coordinate travel arrangements, itineraries, and related logistics. Prepare presentations, reports, meeting agendas, and briefing materials. Track and follow up on departmental action items to ensure timely completion. Maintain accurate and confidential records, files, and documentation. Organize and manage departmental filing systems and operational records. Prepare and distribute internal communications, meeting minutes, and departmental updates. Process invoices, expense reports, and administrative documentation in accordance with company policies. Monitor and respond to departmental correspondence, including emails and telephone inquiries. Serve as the primary point of contact for general administrative and operational inquiries. Coordinate logistics and administrative support for department events, projects, and special initiatives. Maintain department inventories, office supplies, and operational resources. Compile administrative reports, statistics, and status updates for leadership review. Support data entry, record management, and the maintenance of departmental systems to ensure accuracy and efficiency. High school diploma or equivalent required; Associate s degree or diploma preferred. Minimum three years of administrative support or office management experience; hotel or integrated resort experience is an advantage; pre-opening experience is welcomed. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and email systems. Strong written and verbal communication skills in English. Excellent time management and prioritization skills. Excellent customer service orientation and interpersonal skills. Ability to handle multiple tasks and priorities in a fast-paced environment. Willingness to work a rotating shift pattern, including evenings, weekends, and public holidays, consistent with a 24-hour resort operation.