e-Commerce Director - Marketplace

Job description

Reporting to the SVP, this is a high-impact leadership role responsible for establishing and scaling a marketplace business from inception, shaping strategy, operations, and commercial performance. You will build and lead a new team, drive marketplace growth, expand cross-border trade capabilities, and develop strategic partnerships across multiple international markets.

Client Details

Our client is a leading consumer-focused retail and e-commerce organization with a strong regional footprint and ambitious digital growth plans. The business is investing significantly in marketplace expansion, cross-border trade, and innovation to strengthen its position as a market leader.

Description

* Define and execute the long-term marketplace strategy, building a scalable business from inception to maturity.
* Lead the launch, growth, and optimization of a best-in-class marketplace platform across multiple product categories.
* Build, develop, and lead a high-performing marketplace team, establishing structure, processes, and operating models.
* Drive seller acquisition, onboarding, and engagement strategies to create a diverse and competitive merchant ecosystem.
* Develop cross-border e-commerce capabilities and expand partnerships across GCC, APAC, Turkey, Europe, and other key markets.
* Own commercial performance, including GMV, revenue, profitability, customer acquisition, seller growth, and operational KPIs.
* Partner closely with technology, merchandising, logistics, marketing, finance, and customer experience teams to deliver seamless execution.
* Identify new growth opportunities, market trends, and strategic partnerships to strengthen the company's marketplace leadership position.

Job Offer

* High visibility role with direct exposure to senior executive leadership.
* Competitive executive package and career-defining growth opportunity within a leading regional organization.
* Role is based in Kuwait.
* 15+ years of experience across e-commerce, digital commerce, marketplace platforms, or omnichannel retail environments.
* Proven track record of launching and scaling a marketplace business from the ground up.
* Strong understanding of marketplace economics, seller ecosystems, commission models, and platform operations.
* Experience leading cross-border trade, international sourcing, and multi-country e-commerce expansion initiatives.
* Demonstrated success managing large P&Ls and delivering sustainable revenue and profitability growth.
* Strong commercial acumen with the ability to negotiate and build strategic partnerships with merchants, brands, and service providers.
* Experience hiring, developing, and leading high-performing teams within fast-paced and evolving environments.
* Exceptional leadership, stakeholder management, communication, and strategic planning skills, with the ability to influence at executive level.