Spa & Recreation Receptionist

Job description

Company Description
A stylish Bahrain hotel near the Manama business district
Feel the difference at The Diplomat Radisson Blu Hotel, Residence & Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.

Job Description
Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Spa & Recreation Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa & Recreation Receptionist:

• Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.

• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.

• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.

• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.

• Builds and maintains effective working relationships whilst promoting the company culture and values.

• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Spa & Recreation Receptionist:

• Local Hire is preferred

• Experience in front office beneficial but not essential.

• Arabic speaker is preferred.

• Hands-on approach with a can-do work style.

• one year experience at the same role is preferred.

• Commitment to delivering exceptional guest service with a passion for the hospitality industry

• Ability to find creative solutions taking ownership for duties and tasks assigned

• Personal integrity, with the ability to work in an environment that demands excellence

• Experience of working with IT systems on various platforms

• Strong communication skills