Concierge / Guest Relations Officer (Luxury Hotel)

Job description

Company Description
Work Force Solution is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence.

Job Description

• Deliver personalized concierge services to hotel guests.

• Arrange transportation, restaurant reservations, tours, and other guest requests.

• Provide accurate information about local attractions, shopping, dining, and entertainment.

• Coordinate with hotel departments to ensure seamless guest experiences.

• Handle VIP guest requests with professionalism, discretion, and attention to detail.

• Resolve guest inquiries and concerns promptly while maintaining the highest service standards.

Qualifications

• Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel.

• Excellent communication and interpersonal skills.

• Professional appearance and positive attitude.

• Strong knowledge of hospitality service standards.

• Proficiency in English; additional languages are an advantage.

• Transferable Iqama is required.

• Candidates must be available to join immediately

Additional Information

• Competitive salary package

• Professional and supportive work environment

• Opportunities for growth within a reputed international brand